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TOPIC: ProToGo is broken - no user apps appear in menu on bootable volume

ProToGo is broken - no user apps appear in menu on bootable volume 26 Sep 2017 12:16 #8624

<b>PART I - no user apps in GUI menu</b>

When I boot the ProToGo USB flash drive, the OSX Utilities launcher appears. In the main window, I see the following options:


• Restore from Time Machine backup

• Reinstall OSX

• Get help online

• Disk Utility

Under the Utilities menu in the same launcher app, I see the following options:


• Firmware Password Utility

• Network Utility

• Terminal

If I launch Terminal, I can navigate to /Applications/Utilities and list the applications which I put on the volume (including TechTool) but these apps do not appear anywhere in the GUI menu along with the standard system apps. Since the TechTool manual does not say I have to use Terminal, I presume that user apps are supposed to appear in the GUI along with the system apps. So what happened?

<b>
PART II - default system apps are missing</b>

The TechTool manual says:
All profiles contain a default list of applications. For Mac OS X, these are:

• TechToolPro

• Console

• DiskUtility

• SystemInformation
• Terminal

—I chose to build a volume with the minimal profile. But, in addition to the system apps described in Part I, the only system apps which appear on the ProToGo volume are <b>Disk Utility</b> and <b>Terminal. Console</b> and <b>System Information</b> are notably absent. Is the documentation wrong, or is TechTool broken?
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ProToGo is broken - no user apps appear in menu on bootable volume 26 Sep 2017 13:17 #8627

Thanks for your clear and detailed report.

I have never seen such an outcome from a Protogo device. Please send a message to This email address is being protected from spambots. You need JavaScript enabled to view it. , including a link to this thread. You will receive a reply be email, and may be asked to send in some additional information, such as an Apple System Information report. Thanks for your cooperation.
MicroMat Inc
Makers of TechTool
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