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TOPIC: Unable to use data recovery

Unable to use data recovery 22 May 2013 12:38 #4063

Have a crashed external I am trying to repair. Have run Surface Scan and see no bad blocks but when I am in Data Recovery the locate files button is greyed out. It is the same when I select my computers internal hard drive and another external I have. Data Recovery appears to not be an option for me.
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Unable to use data recovery 22 May 2013 14:46 #4064

It might be helpful to review the section of the manual that deals with data recovery. The Search String field must not be empty. If that does not solve the problem, please send a message to This email address is being protected from spambots. You need JavaScript enabled to view it. , including a link to this thread. Thank you.

For future reference, after Data Recovery has found files, locating them for restoration requires use of the Finder, so it does not work if the Macintosh is booted from the bootable DVD, which has no Finder.
MicroMat Inc
Makers of TechTool
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