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TOPIC: edrive hangs on startup

edrive hangs on startup 02 Jul 2020 02:38 #12127

Installed techtools pro 12 on macbook pro running mojave 10.14.6, installed edrive, switched start up disk to edrive, tried to startup edrive and the white startup progress bar completes and the machine hangs at that point. Tried to restart in safe mode (hold down shift key)....same thing. Any suggestions?
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edrive hangs on startup 02 Jul 2020 10:16 #12128

Thanks for your report.

Please send a message to This email address is being protected from spambots. You need JavaScript enabled to view it. . You will receive a reply by email. We can take a look at the contents of the eDrive, which may provide information about why the attempt to boot from the eDrive was unsuccessful. You may be asked to send some log files from the eDrive. Thanks for your cooperation.
MicroMat Inc
Makers of TechTool
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edrive hangs on startup 17 Jul 2020 11:00 #12160

Same here, iMac, final mojave 10.14.6

No problems building the USB, but it crashes when i boot from it, have mailed you guys, would like a fix!
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edrive hangs on startup 17 Jul 2020 11:15 #12161

Thanks for your report. If you have not already done so, please send an Apple System Information report to This email address is being protected from spambots. You need JavaScript enabled to view it. , and refer to your earlier message. Thank you.
MicroMat Inc
Makers of TechTool
The administrator has disabled public write access.

edrive hangs on startup 17 Jul 2020 11:18 #12162

just sent now!
The administrator has disabled public write access.

edrive hangs on startup 17 Jul 2020 11:27 #12163

Thanks for your cooperation and your patience.
MicroMat Inc
Makers of TechTool
The administrator has disabled public write access.

edrive hangs on startup 29 Jul 2020 23:42 #12179

redechooo wrote:
Installed techtools pro 12 on macbook pro running mojave 10.14.6, installed edrive, switched start up disk to edrive, tried to startup edrive and the white startup progress bar completes and the machine hangs at that point. Tried to restart in safe mode (hold down shift key)....same thing. Any suggestions?

I am experiencing the same issue.

First, using a external USB drive. Then using the build-in disk. FInally, using an external 1TB HD with Thunderbolt connector.

Attached is a pic when booting in verbose mode.
Attachments:
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edrive hangs on startup 29 Jul 2020 23:48 #12180

Thanks for your report.

Please send a message to This email address is being protected from spambots. You need JavaScript enabled to view it. , including an Apple System Information report. You will receive a reply by email (probably tomorrow), and may be asked to send in some log files from the failed boot attempt. Thank you.
MicroMat Inc
Makers of TechTool
The administrator has disabled public write access.
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