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TOPIC: TTP12 appears stuck when trying to remove and reinstall eDrive

TTP12 appears stuck when trying to remove and reinstall eDrive 05 Feb 2020 17:29 #11804

I am trying to remove existing eDrive and reinstall from TTP12.

However, TTP12 is showing "Removing" and "Erasing eDrive Partition" and appears stuck. Operation cannot be cancelled.

The drive on which it was installed is appears to have had the partition removed.

Will force quitting TTP12 be an issue?

Running 10.15.3 on iMac. eDrive was located on 4TB Seagate USB 3 drive used for backup.
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TTP12 appears stuck when trying to remove and reinstall eDrive 05 Feb 2020 18:03 #11805

I am sorry to see that you have had this trouble with removing the eDrive.

I would say that if Disk Utility reports that the eDrive volume is no longer present, it should be safe to force quit TechTool Pro, but since I have had no recent experience with such an outcome, I suggest you send a message to This email address is being protected from spambots. You need JavaScript enabled to view it. . You will receive a reply by email. We may ask for some log files that will provide information about what went wrong. Thanks for your cooperation.
MicroMat Inc
Makers of TechTool
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