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TOPIC: checkmate reporting battery fail

checkmate reporting battery fail 01 Jan 2019 18:39 #10522

Checkmate has told me several times that my MacBook Pro battery has failed. However it is working normally. TechTool Pro tested the battery with no errors listed.
What does CheckMate consider a battery fail? The only mention in the manual is a battery in poor condition.
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checkmate reporting battery fail 01 Jan 2019 18:48 #10523

Thanks for your report.

I do not have an explanation for the contradictory results of the two tests. Please send a message to This email address is being protected from spambots. You need JavaScript enabled to view it. . You will receive a reply by email (the company re-opens tomorrow) and may be asked to send in some additional information, such as an Apple System Information report. You may also be asked to use the Send Report feature in Checkmate, a menu choice in the Checkmate application's Checkmate menu. Thanks for your cooperation.
MicroMat Inc
Makers of TechTool
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