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TOPIC: Problem with Time Machine function

Problem with Time Machine function 02 Jan 2013 09:15 #3527

Happy new year to the employee of Micromat.

But ! I get a new problem with Checkmate. After Checkmate does it works, it was not possible for Time Machine to create a new backup. My external hd wasn't shown in the finder. To restart the Mac was no solution.
Only when Checkmate was delete from the system and restart, everything works fine again.
:unsure:
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Re: Problem with Time Machine function 02 Jan 2013 14:24 #3529

Happy New Year!

Thanks for your report. I have not had any problem with Checkmate and my TIme Machine backups.

The only way to determine what happened would be for you to reinstall Checkmate and then let it run at least until the problem happens again. Then you would use the Send Report feature in the Checkmate application's Checkmate feature, which will send the proper log files to us. You will receive a reply by email. Thank you.
MicroMat Inc
Makers of TechTool
Last Edit: 02 Jan 2013 14:30 by micromattech3.
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